From Gap to Movement
Support Care Training began when our founder noticed something that didn’t sit right: across aged care facilities, disability group homes, and youth services, dedicated workers were completing their mandatory first aid training — and walking away with skills that didn’t match the emergencies they actually faced.
A disability support worker managing a seizure. An aged care nurse responding to a fall with a resident on blood thinners. A youth worker facing a mental health crisis. None of these scenarios featured in a standard HLTAID011 course.
That gap became the foundation for Support Care First Aid (11270NAT) — a nationally accredited first aid course built for complex care environments including disability, aged care, youth services, community support, education and unpaid carers.
We Saw the Gap
Generic first aid left care workers unprepared for the emergencies they actually encounter on shift.
We Built the Course
11270NAT was developed from real sector scenarios — not textbook theory. Then nationally accredited through ASQA.
We’re Scaling It
From disability support to aged care, youth services, community health, and family carers — one framework, six sectors.
Our Mission & Values
To ensure every Australian care worker — paid or unpaid — has access to first aid training that reflects the real emergencies they face with the people they support.
Sector Relevance
Every scenario, skill, and assessment is built from the real situations care workers encounter — not adapted from generic first aid.
Accreditation First
We don’t cut corners. 11270NAT is nationally accredited through ASQA and delivered through a registered training organisation.
Social Impact
Better trained carers means better outcomes for the 5.5 million Australians living with disability, chronic illness, or age-related needs.
Accessibility
Training should reach everyone — from large provider organisations to the solo family carer supporting a loved one at home.
A LifeFit Australia Company
Support Care Training operates under LifeFit Australia Pty Ltd, with training delivered through our foundation RTO partner, Essential Skills Training, based in Newcastle, NSW.
Our team combines frontline care sector experience with training development expertise. We understand the daily realities of support work because we’ve lived them — and we’ve built a training model that bridges the gap between what standard first aid teaches and what care workers actually need.
We’re not a generic first aid mill. We exist for one reason: to give Australia’s care sector the emergency response skills it actually needs.